Just to illustrate how this frequently works out in Seattle. As a business expands, it becomes evident that they require improved IT. They post a job, hire someone, pay full salary and benefits, and 6 months later the holes in their security, old processes, and helpdesk that barely keeps up. Seattle businesses aren’t just looking for a smarter alternative to the outsourced IT services seattle, they’re finding one.
It is not a sign of weakness to outsource IT. It’s learning that there are specializations to be made.
Even if the in-house IT hire is super talented, it’s just one person. They are only available for a limited number of hours, know only a little about this and that and have no back-up when they are ill or on holiday. An outsourced IT partner provides you with a team of engineers, security experts, cloud architects, helpdesk personnel – all in one.
Significant range of skills. With endpoints, cybersecurity, cloud, compliance (HIPAA, SOC 2, PCI-DSS), network design and administration, and Microsoft 365 administration among other things, this IT environment is diverse today. No one is recruited to do all that. A special MSP does.
It’s very interesting to compare the cost. When all expenses are added together, including salary, benefits, training, certifications, equipment and cost for any gaps, in-house IT can be far more costly than outsourced options. That’s not to mention turnover; it’s a super painful experience seeing a good IT talent walk out the door at the wrong time.
Accountability is also inherent with outsourcing. SLA’s give you a clear idea of the response time that you can expect. Steps are to be taken for escalation. There are metrics of performance. Such as it is not whether it is the person we hired who will work things out, but rather a Service that has a clearly defined outcome.
This is even more crucial for businesses regulated by the city of Seattle. Compliance rules in sectors like finance and legal, which require specific security measures, periodic audits and documented processes, make it essential for them to have proper security measures in place. It’s something that an experienced outsourced IT company has already done. Many times. They understand the frameworks and the perils.
Scalability is another plus. IT outsource increases in size when you’re expanding and decreases when you’re downsizing. There is no cap on the number of people that must be hired that isn’t reflective of the reality.
This is truly an easygoing flexibility. You can concentrate on business (strategy, clients, growth) and your IT partner can concentrate on infrastructure. That is what it’s rooted for. Not all functions have to be kept in-house. IT is one in which the right outsourcing is just the right thing to do.